Errors & Troubleshooting

Getting help

What to check first, what to include when you write in, and where.

Start with the search box and error code reference. The reference covers common codes and families; if your response is not listed, use the details below.

Reading public documentation from a script

The public source index, combined documentation, and raw Markdown links are public documentation. If a scripted download receives Cloudflare error 1010 while a browser can read the same URL, give the client an accurate application name and version in its User-Agent. Cloudflare documents this default-client behavior in its error 1010 guide. Application API requests still require their normal credentials and permissions.

This Python example identifies the example client. Use your own application's name and version when integrating it:

from urllib.request import Request, urlopen

request = Request(
    "https://support.buildwithhq.com/llms.txt",
    headers={"User-Agent": "BuildWithHQDocsExample/1.0"},
)
with urlopen(request, timeout=15) as response:
    source_index = response.read().decode("utf-8")
print(source_index)

If you still need us

Include these and you'll usually get a one-reply resolution:

• The exact error code and message, verbatim
• What you were doing, step by step, and what you expected
• The application and page involved, and roughly when it happened
• A screenshot if the problem is visual

Capability review: 2026-09-14. See current features and setup requirements, the generated API Map and first-class module inventory.