---
title: "Charging your customers"
section: "Billing & Account"
canonical_url: "https://support.buildwithhq.com/billing/revenue-share.html"
reviewed_at: "2026-10-20"
authority: Official
---

# Charging your customers

Preview reference: the connected-account billing model and its release prerequisites.

## In brief

- **Availability:** Release-gated preview
- **Rails model:** Stripe Connect
- **Commercial model:** Platform revenue share

Important

This connected-account billing reference is not confirmation of an available production workflow. Onboarding, checkout, accounting, refunds and payouts require their own release acceptance before use.

The reference model connects a Builder's Stripe account, product prices and an explicitly agreed platform revenue share through Stripe Connect. It does not establish that connecting an account or setting a price enables a complete billing journey. Stripe controls the connected account's processing and bank-payout timeline; BuildWithHQ does not promise a separate fixed arrival date.

Tenant business payments and refunds are separate capabilities with their own secured record, provider and accounting contracts. This connected-account reference does not make tenant refunds available or authorize financial tests or held background workers.

---

Capability review: 2026-10-20. [View the canonical guide](https://support.buildwithhq.com/billing/revenue-share.html).